JOB VACANCY: Operations Director – Restore

Job location (usual place of work): Oxford, Oxfordshire, UK

Pay rate: £33,857 – £38,405 per annum

Pay is pro rata?: No

Job title: Operations Director 12 months Temp

Applications close on date: midday on Friday, 28th October 2016.

Hours are: Full time

Contract is: Temporary

Job summary: Operations Director|Restore
Department: Operations Reports to: Chief Executive
Employment term Full Time 37 hours a week – 12 months Temporary contract Salary: £33,857 – £38,405 per annum
Position based in Oxford,
Oxfordshire, UK Benefits EAP, Individual Training Budget, Pensions,
Occasional working from home, Childcare Vouchers, Travel loan, Eye Care scheme, Cycle to work scheme, 33 days holiday, four weeks paid sabbatical after five year’s service
About Restore

Restore is an Oxfordshire charity that provides expert support in innovative rehabilitation, employment and training support for people with mental health problems. Our aim is to work with people with mental health problems to enable them to achieve their maximum potential.
Restore is a charitable company limited by guarantee and our trustees are elected by our membership and run the organisation on their behalf.
We believe that everyone has talents and abilities, and the capacity to make a valuable contribution to the community. We believe that people with mental health problems have the right to work and the right to the support they need to become and remain employed. We believe that the stigma associated with mental health problems damages the whole community and we work to challenge this discrimination.
Restore works in Oxfordshire with people who have mental health problems. We work with about 1,000 people a year and enable people in their journey of recovery and support them to get paid work.
Restore provides two main types of support. These are coaching and recovery groups. Coaching is one to one support aimed at enabling the person supported to do something specific. Restores coaching support focuses on supporting people to get paid work, to go back to work after a period of sickness, or to start education. Recovery groups provide people with the opportunity to come together in a group and work on their journey of recovery together. They use practical tasks (such as gardening, woodwork, catering) to make this possible.
Find out more at

Overall aims of the post
The Operations Director is responsible for all of our operations across the county – including partnership engagement, quality, service review and development, income generation through sales, tenders and new project development.
The Operations Director supports the Chief Executive in member and carer involvement.
Specific Responsibilites
Support the ongoing development of the Oxfordshire Mental Health Partnership through networking and maintaining effective working relationships with key stakeholders within each organisation as part of harmonisation work, service review, design and development.
To support the process of culture change that will facilitate effective partnership working to achieve services with a genuine recovery focus.
To engage and support subcontracted delivery partners (Root & Branch and Bridewell) to achieve the values and objectives of the contract and partnership.
To represent the organisation to various other stakeholders in the sector.


Coaching: Manage and support the Head of Coaching to create and support a flexible team of staff and volunteers able to provide employment focused coaching to members with a range of mental health problems
Recovery: Manage and support the Head of Recovery to create a flexible team of staff and volunteers able to provide recovery group support to members with a range of mental health problems
Develop and deliver quality assurance systems across all services
Ensure consistent policies, procedures and good practice in relation to services
Ensure the efficient administration of services, including managing and maintaining the client database and meeting the reporting requirements of external funders

Income generation

Maintain successful income generation projects with a significant target to be met annually.
Develop new income generation projects with a view to significantly increasing income from sales of goods and services.

Strategy and Management

Develop, implement and manage performance in respect of strategic and business plans, and budgets, taking appropriate action and reporting as required.


Manage the organisations IT systems and relationship with IT specialist contractors (systems management and cloud based database).
Overall responsibility for Health and Safety across all sites.
Develop and maintain Restore’s mental health expertise.

This job description is likely to change over time, subject to discussion with the post holder, and in line with the expectation of funders and the strategy for the organisation agreed by the Chief Executive and Trustees.

Person Specification
An understanding of the sector, a commitment to Restore, and empathy with people with mental health problems is vital. Restore needs people who have the ability to cope with limited resources, seize opportunities and think creatively. Awareness of the stigma and other issues surrounding mental illness is important, as is the ability to remain impartial, as this role may involve working in potentially sensitive areas.

Essential Requirement
Strong experience in the voluntary sector or similar experience in a social care setting, including budget management experience.
Significant experience of managing staff.
Knowledge of current policy and good practice in the field of mental health recovery, employment and learning support for vulnerable people.
Excellent listening skills and communication skills (both written and verbal) with clear evidence of ability
Ability to motivate and inspire others and translate learning into effective and committed practice.
Experience of representing an organisation to a range of external audiences. Project management experience and skills
Excellent time management skills with an ability to manage a range of objectives
Awareness of and commitment to all aspects of anti-discriminatory practice.

Desireable Requirement

Experience of supporting people into work and/or voluntary activity.
Knowledge of mental health issues

Other work related criteria

Willing to undertake occasional evening and weekend work
Willing to undertake regular travel within the county and occasionally elsewhere in the UK

Supplementary Information:
DBS Check:
Any offer of employment is subject to a satisfactory Criminal Records Bureau check.
A criminal record is not necessarily a bar to employment.

This job description is likely to change over time, subject to discussion with the post holder, and in line with the expectation of funders and the strategy for the organisation agreed by the Chief Executive and Trustees.

To apply, please contact:

Time: September 28, 2016 at 3:57 pm
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