Job location (usual place of work): part home based/partly in office Barton (depending on the candidate)

Pay rate: £22,048 -£24,521 per annum (job share considered)

Pay is pro rata?: No

Job title: Advocate – Health complaints

Applications close on date: 9/1/17

Hours are: Full time

Contract is: Permanent

Job summary: Support, empower, advocate, promote – it’s a straightforward and passionate commitment seAp makes to the people it serves.

‘Professional with a heart’ – we provide high quality, confidential, independent advocacy services, supporting clients in having a voice in the way they are cared for, the services they receive and decisions that are made about their lives. Advocates support clients to express their views, wishes and feelings, assisting them in safeguarding their rights and ensuring that those who are particularly vulnerable and/or excluded have an opportunity to take forward issues which are of importance to them.

SEAP Oxfordshire and Buckinghamshire is looking to recruit an Advocate to work across both counties but with a focus on Oxfordshire. The role will primarily be focussed on delivering NHS Complaints Advocacy. The Advocate, as part of the Oxon and Bucks team, will liaise with and work alongside colleagues and our partner organisation Getting Heard in providing advocacy to support vulnerable adults and carers to have a voice and a say in the services they receive.

There will be opportunities to receive training to deliver other advocacy services delivered under this contract as well.

A working knowledge and understanding of Advocacy Services across a range of areas is required. An understanding of NHS structures and services would be an advantage together with a sound understanding of discrimination and inclusion issues. We also need you to be able to demonstrate good listening and negotiation skills and be used to liaising with key stakeholders without compromising the independence of the advocacy role.

Prior achievement of QIA modules is desirable; however training will be available if required to ensure that these modules can be undertaken and achieved as required. Supervision and support will be provided. This role can be office or home-based or a blend of both depending on the circumstances of the successful candidate. You will need access to a stable home broadband service. The role will involve regular travel within the Oxfordshire and Buckinghamshire area, sometimes at unsocial hours, so access to own transport is also essential.

To apply, please contact: Kate Hill, team manager seAp Oxon and Bucks

More details are on the seAp website

Time: December 13, 2016 at 3:59 pm
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