Training at OCVA: How to Achieve Effective Cross Cultural Communication

How to Achieve Effective Cross Cultural Communication


Globalisation, improved modes of travel and IT communications have all garnered to make the work a very small place, bringing together many diverse cultures and people within a very short space of time.
Culture is said to be the lens through which we view the world, and it takes skill to communicate across many diverse cultures, let alone view the world from another person’s point of view when you are delivering a service or activity. This course will not only equip you with the skills to communicate effectively with people from different cultures, but also give you an idea of the impact of their cultural background on your service or organisation.

You will be given information on Oxford’s unique position as a city with double the population of ethnic minorities than that of any other city in the UK. The growth of ethnic minority numbers has risen exponentially in the last 10 years, with the majority of young people in this city and its neighbouring counties, being born to parents born out of this country.

What will I learn?

By the end of this session you will:

  • Gain a better understanding of a range of safeguarding issues pertaining to ethnic minorities.
  • Be able to identify a range of barriers that Black Ethnic Minorities (BME) groups and individuals experience in accessing services/organisations.
  • Identify a range of cost-effective solutions for developing greater access to services/organisations for ethnic minority individuals.
  • Identify relevant adaptations that could be made in your own organisation to develop greater inclusiveness of with regards to BME groups.
  • Explore ways of building greater links with local ethnic minority groups and organisations.
  • Identify outreach strategies, provision of information in appropriate format and ways of engaging with BME communities
  • Develop opportunities for networking, signposting and joint working.

Wednesday 5th April 2017, 10am to 12.30pm. OCVA. £60 to £70.