JOB VACANCY: Restore – Recovery College Administrator

Role summary: The Recovery College Administrator will be responsible for the establishment and maintenance of effective administrative systems to ensure the smooth and successful day-to-day running of the college.

Job location (usual place of work): Oxford

Pay rate: 16,000 to £21,000 per annum, pro rata

Pay is pro rata?: Yes

Job title: Recovery College Administrator

Applications close on date: Thursday, 9th November 2017 at midday.

Hours are: Part time

Contract is: Permanent

Job description: Recovery College Administrator|Restore
Department: Recovery College Reports to:
Head of Recovery College
Employment term: Part Time/Perm (30 hours a week) to start at 28 hours per week with the view to go back to 30 hours Salary:
Starting salary 16,000 to £21,000 per annum, pro rata

Position based in: Oxford, Oxfordshire, UK Benefits: EAP, Individual Training Budget, Pensions, Childcare Vouchers, Travel loan, Eye Care scheme, Cycle to work scheme, 33 days holiday inclusive of bank holidays (pro rata), unpaid sabbatical after five year’s service

About Restore

Restore is part of the Oxfordshire Mental Health Partnership. A partnership that formally brings together six local mental health organisations: Oxford Health Foundation NHS Trust, Connections Floating Support, Elmore Community Services, Oxfordshire MIND, Response and Restore. The partnership is committed to better integrate services across the county in order to make it easier for people in need to get the best support, possible.
Restore receives statutory funding: a contract held with Oxford Health. In addition it raises a substantial amount of its income from grant making bodies and fund raising activities.
It is a medium sized charity, employing just over 80 staff, assisted by over 100 volunteers, and delivering services to over 1,100 people each year. It has six sites in Oxfordshire (four in Oxford, one in Didcot, and one in Banbury), plus two sub-contracted sites (in West Oxfordshire) and staff who work across a range of other sites in the county.
Restore provides a Coaching Service and Recovery Groups. Coaching provides one to one support enabling members (service users) to achieve their aims. Restore’s coaching support focuses on supporting people to achieve paid work, after a period of illness, to start volunteering or start or return to education. Recovery Groups provide members with the opportunity to work on their journey of recovery together.
Restore also act as the lead partner, for the Partnership, managing The Oxfordshire Recovery College, an innovative shared learning environment for people with mental illnesses, their families and carers and professionals working in the field.
Restore also offers Mental Health First Aid training and Working With Mental Health, the former aimed at both individuals and organisations, the latter aimed specifically at large corporates.

Find out more at

Key Responsibilties
Restore is working in partnership with Oxford Health, Response, Oxfordshire Mind, Connections Floating Support and Elmore Team to establish and deliver a Recovery College for people using the service, carers, staff and volunteers from these organisations.
The Recovery College Administrator will be responsible for the establishment and maintenance of effective administrative systems to ensure the smooth and successful day-to-day running of the college.
More specifically, the job entails:
• Reception duties including answering the phone, checking email inboxes and answering queries, being available for any drop-in enquiries or visitors, welcoming guests and relaying messages
• To prepare course packs before each delivery date containing all the necessary materials, documentation and equipment, and to ensure Tutors collect the pack or that it’s delivered to the relevant venue
• To store and monitor data, input data into the MRN database, create and maintain student profiles, and record all student engagement
• To support the collation of feedback and evaluation
• To make venue bookings for all courses and arrange refreshments as needed
• To support the Coordinator in maintaining college communications, including maintaining the website and the college’s social media presence
• To monitor and report on course attendance, to escalate non-attendance as appropriate
• To support an inclusive and efficient enrolment process for new students, including booking Individual Learning Plan (ILP) appointments and processing Expressions of Interest (EOIs), and managing ongoing course bookings
• To ensure that notice boards and displays are current and engaging
• To take a lead on ensuring the Recovery College Hub is maintained to a high standard
• To be responsible for regular stock takes and ordering necessary items and equipment
• To manage student expense claims
• To support the organisation and running of Recovery College events
• To carry out any other administrative duties that are required to ensure the smooth and effective running of the Recovery College

Person Specification

An understanding of the sector, a commitment to recovery practices and empathy with people with mental health problems is vital. Restore needs people who have the ability to cope with limited resources, seize opportunities and think creatively. Awareness of the stigma and other issues surrounding mental illness is important, as is the ability to remain impartial, as this role may involve working in potentially sensitive areas.

Essential Requirements
• Proficiency in use of IT, including Microsoft Word and Excel
• Experience of using databases
• Excellent interpersonal skills and an ability to deal with students in a friendly and supportive manner both face to face and over the telephone
• Excellent listening skills and communication skills (both written and verbal) with clear evidence of ability
• Excellent time management and organisational skills
• An understanding of the principles of recovery from mental illness and the barriers that people with mental health problems may face when attempting to or accessing education
• Ability to represent the College and the Partnership at external events
• Self-confident and ability to work on own initiative, but with the ability to seek assistance and support when necessary

This job description is likely to change over time, subject to discussion with the post holder, and in line with the expectation of funders and the strategy for the organisation agreed by the Board of Trustees.

Desirable Requirements
• Experience of delivering training in educational settings
• Experience in marketing or promotion
• Experience or understanding of mental health issues

Other Information

• Willing to undertake evening and weekend work when required

• Willing to undertake regular travel within the county and occasionally elsewhere in the UK

• Any offer of employment is subject to a satisfactory Disclosure and Barring Service.

• This post will be on a 1 months notice period.

• There is a probation period of six months for new employees, during which time your employment will be monitored. Your employment will be subject to you completing your probationary period to the satisfaction of RESTORE.

To apply, please contact:

Tuesday, 17th October 2017

Dear Enquirer,

Re: Oxfordshire Recovery College Administrator (Part Time)

Thank you for your interest in this post of Oxfordshire Recovery College Administrator (Part Time)
on behalf of the Oxfordshire Mental Health Partnership (OHMP).

Please find enclosed the following with this letter:

• Job description.

• Equal opportunities monitoring form and a supplementary form concerning criminal convictions.

At this stage of application we require only a CV (curriculum vitae) and a covering letter. The covering letter should demonstrate your ability and experience in relation to the description. You should explain why you are interested in this job and you should also address in this letter how you meet the criteria outlined in the person specification.

Please remove your name, date of birth and any contact information from your CV and supply this on a separate piece of paper.

Please send applications to

The closing date for applications is Thursday, 9th November 2017 at midday.

Interviews for this post will be held on Thursday, 16th November 2017.

We may contact you to for further information during the short listing process.

Please note we are not an NHS Employer.

Yours sincerely,

Faye Hasnath
HR Manager

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