JOB VACANCY: Restore – HR/Admin Assistant

Role summary: This is an excellent opportunity for skilled administrators with an interest in personnel to gain experience in the charity sector. You should have excellent organisational skills, the ability to communicate effectively and well developed IT skills. The candidate will be trained in the delivery of the payroll and recruitment functions and will develop a thorough understanding of personnel administration. The actual duties undertaken on a day to day basis will vary and the candidate will be expected to work in a cross function manner as and when required.

Job location (usual place of work): Oxford

Pay rate: £16,969 to £18,638 per annum (depending on experience)

Pay is pro rata?: No

Job title: HR and Admin Assistant

Applications close on date: 25th Jan 2018

Hours are: Full time

Contract is: Permanent

Job description: HR and Admin Assistant
Department: HR, Volunteering and Training Reports to:
Head of HR, Volunteering and Training

Employment term Full Time/Perm
8.30am to 4.30pm Salary: £16,969 to £18,638 per annum (depending on experience)
Position based in Oxford,
Oxfordshire, UK Benefits EAP, Individual Training Budget, Pensions, Occasional working from home, Childcare Vouchers, Travel loan, Eye Care scheme, Cycle to work scheme, 33 days holiday and one month unpaid sabbatical after 5 years of service.

About Restore
Restore works in Oxfordshire with people who have severe and enduring mental health problems. We know that everyone has talents and abilities, and the capacity to make a valuable contribution to the community. We believe that people with mental health problems have the right to work, the right to the support they need to gain employment and lead fulfilling lives. We also believe that the stigma associated with mental health problems damages the whole community and in all we do, we work to challenge this discrimination.

Restore provides Recovery Groups and a Coaching Service. Coaching provides one to one support enabling members (service users) to achieve their aims. Restore’s coaching activities focus on supporting people to achieve paid work, after a period of illness, to start volunteering or start or return to education. Some coaches are embedded within Recovery Groups, and others work within hospital or community settings. Recovery Groups provide members with the opportunity to work on their journey of recovery together through therapeutic activity such as gardening, woodwork, catering or craft based activities.

Restore has six sites in Oxfordshire (four in Oxford, one in Didcot, and one in Banbury), plus two sub-contracted sites (in West and South Oxfordshire) and staff who work across a range of other sites in the county.

Restore also leads on the delivery of the Oxfordshire Recovery College, an innovative shared learning environment for people with mental illness, their families, carers and professionals.

Restore also offers Mental Health First Aid training and Working With Mental Health courses, the former aimed at both individuals and organisations, the latter aimed specifically at the corporate sector.
Find out more at

Overall Aim
This post requires a motivated, committed and highly organised person to work alongside Restore staff. Increasingly Restore relies on both paid staff and volunteers. This post may cover both. Volunteer services offer us a way to expand services with support provided by a wide range of people with different skills, experiences, and strengths. We are committed to developing aspects of resource and recruitment.
We want to develop a skilled and trained group of people, both paid and volunteer, to support mental health in Oxfordshire by providing specialised training for each role.
Specific responsibilities
Human Resources

• Payroll and Pensions processing.
• Providing the first point of Contact for HR queries.
• Recruiting, advertising of new roles, CV sifting and responding to candidates with the progress of their application and assisting in employment interviews and tests.
• Updating policies according to new legislations and formatting HR documents.
• Draft HR Letters.
• Administering the probationary review time periods and leavers process.
• Employee orientation, development, and training logistics and recordkeeping.
• Carrying out DBS and reference checks.
• Assisting with employee relations this covers taking meeting notes.
• Employee safety, welfare, wellness, and health reporting.
• To review monthly supervision checklist for all staff.
• Creating and issuing New Starter paperwork and arranging IT credentials for new joiners.
• Tracking holiday and sickness records, reporting and handling queries.
• Updating the benefits for staff and researching new opportunities.
• Internal communication.
• Attend HR Clubs and cascade information.
• Create and update an organisational chart.


• Supervise volunteers in Support Services to ensure that tasks for volunteers are planned ahead.
• Room Bookings, issuing keys and going over alarms.
• Liaising with building maintenance providers.
• Assist in stationery orders.
• General assistance in supporting the CEO, Finance and HR &Training Team.
• Assistantance with Restore events.
• Bank preparation and occasional visits to the bank.
• Assist with the day-to-day efficient operation of the HR office.
• Ad hoc receptionist cover.


• Quarterly visits to Restore sites.
• Website Management HR/Admin related.
• To support the Fundraising Team in attending collections.

General or standard requirements

Uphold Restore’s Equality and Diversity policies and practices to ensure we are Equality Act 2010 compliant.

Safeguarding is everyone’s responsibility and employees are required to be familiar with and adhere to Restore’s safeguarding policies and procedures at all times.

Health and Safety including risk management
All employees have a duty to ensure that a safe working environment is maintained, this includes managing risk within their area of responsibility and following Restore’s H&S policies and procedures.

Ensure all data is treated as confidential and that disclosures are consistent with Restore’s policies and procedures in this area.

Code of Conduct and Customer Care
Act at all times in accordance with Restore’s staff code of conduct to ensure a professional service is provided to colleagues, members, other partners and stakeholders.

Person Specification
You will have an understanding of the sector, and empathy with people with mental health problems is vital. Restore needs people who have the ability to cope with limited resources, seize opportunities and think creatively. Awareness of the stigma and other issues surrounding mental illness is important, as is the ability to remain calm under pressure when dealing with sensitive staffing or member issues.

Essential Requirements

• Intermediate understanding of Microsoft packages including Outlook, Word and Excel.
• Strong interpersonal and influencing skills.
• Ability to build good working relationships with colleagues at all levels.
• High levels of accuracy, attention to detail and ability to work to deadlines.
• A self-starter who can work both independently and collaboratively.
• Creative flair and an ability to work imaginatively.
• Excellent organisational skills and the ability to manage a wide range of tasks.
• Ability to deal with information in a confidential manner and respond with sensitivity to the opinions of others.
• Flexible and non-judgemental approach to people and work.
• Ability to work on own initiative, to organise work and meet deadlines.
• Excellent listening skills and communication skills (both written and verbal).
• Excellent time management skills with an ability to manage a range of objectives.
• Awareness of and commitment to all aspects of anti-discriminatory practice.
• Experience of using SAGE or other HR/Payroll information systems.

Desirable Requirements

• Previous HR Experience.
• Experience of representing an organisation to a range of external audiences.
• Experience of working in a voluntary sector setting.

Other work related criteria

• Willing and able to undertake regular travel within the county and occasionally elsewhere in the UK.

Any offer of employment is subject to a satisfactory Disclosure and Barring Service check.

This job description is likely to change over time, subject to discussion with the post holder, and in line with the expectation of funders and the strategy for the organisation agreed by the Board of Trustees.

This post will be on a 1 month’s notice period.

To apply, please contact:

Friday, 5th January 2018

Dear Enquirer,

Re: HR and Admin Assistant (Full Time)

Thank you for your interest in this post of HR and Admin Assistant at Restore on behalf of the Oxfordshire Mental Health Partnership (OHMP).

Please find enclosed the following with this letter:

• Job description.

• Equal opportunities monitoring form and a supplementary form concerning criminal convictions.

At this stage of application we require only a CV (curriculum vitae) and a covering letter. The covering letter should demonstrate your ability and experience in relation to the description. You should explain why you are interested in this job and you should also address in this letter how you meet the criteria outlined in the person specification.

Please send applications to

The closing date for applications is Thursday, 25th January 2018 at midday.

Interviews for this post will be held on Friday 2nd February 2018.

We may contact you to for further information during the short listing process.

Please note we are not an NHS Employer.

Yours sincerely,

Faye Hasnath
Head of HR, Volunteering and Training