JOB VACANCY: Recovery College – Recovery Coordinator Garden Café (Full Time/Maternity Cover)

Role summary: This post involves overall responsibility for the facilitation of a Recovery Group with responsibility for running a café, catering and a shop open to the public. The café is open Monday to Friday and the room is hired in the evening and weekends.
The Recovery Coordinator will fully empower members of the group in the running of the café and shop, and promote the acquisition of skills by providing training in catering and sales. This will be done by encouraging individuals to function independently and set positive, realistic goals for themselves as a means to improving their quality of life and increasing access to mainstream opportunities.
The outcomes of this recovery group will include increased confidence, self-esteem, and improved well-being (measured periodically), the acquisition of new skills and training, and ultimately the readiness to move on into mainstream work, (paid or voluntary).

Job location (usual place of work): Oxford

Pay rate: £21530

Pay is pro rata?: Yes

Job title: Recovery Coordinator Garden Café (Full Time/Maternity Cover)

Applications close on date: 8th April 2018

Hours are: Full time

Contract is: Temporary

Job description: Recovery Coordinator Garden Café (Full Time/Maternity Cover)
Recovery Coordinator Garden Café (Full Time Maternity Cover) Job Spec
Department: Recovery Group Reports to: Regional Head of Services
Employment term Maternity Cover up to 1 year
Full Time/Temp, 37 hours per week (starting 35 hours a week)
Salary: Starting salary £21,530 per annum, pro rata
Position based in Garden Cafe, Oxford,
Oxfordshire, UK Benefits EAP, Individual Training Budget, Pensions,
Occasional working from home, Childcare Vouchers, Travel loan, Eye Care scheme, Cycle to work scheme, 33 days holiday (prorata), four weeks unpaid sabbatical after five year’s service

About Restore

Restore is an Oxfordshire charity that provides expert support in innovative rehabilitation, employment and training support for people with mental health problems. Our aim is to work with people with mental health problems to enable them to achieve their maximum potential.
Restore is a respected and established mental health charity, set in the heart of a vibrant and diverse county. Restore is part of the Oxfordshire Mental Health Partnership, a partnership that formally brings together six local mental health organisations: Oxford Health Foundation NHS Trust, Connections Floating Support, Elmore Community Services, Oxfordshire MIND, Response and Restore. The partnership is committed to better integrating services across the county in order to make it easier for people to get the best mental health support possible.

We believe that everyone has talents and abilities, and the capacity to make a valuable contribution to the community. We believe that people with mental health problems have the right to work and the right to the support they need to become and remain employed. We believe that the stigma associated with mental health problems damages the whole community and we work to challenge this discrimination.
Restore works in Oxfordshire with people who have mental health problems. We work with about 1,000 people a year and enable people in their journey of recovery and support them to get paid work.
Restore provides two main types of support. These are coaching and recovery groups. Coaching is one to one support aimed at enabling the person supported to do something specific. Restores coaching support focuses on supporting people to get paid work, to go back to work after a period of sickness, or to start education. Recovery groups provide people with the opportunity to come together in a group and work on their journey of recovery together. They use practical tasks (such as gardening, woodwork, catering) to make this possible.

The Recovery Group
The Recovery Group offers Restore service users with the opportunity to engage with a range of structured interventions that will support people to participate in recovery, develop skills in self-management, create and manage services, and increase their personal autonomy and control.
Staff provide information, advice and guidance (IAG) which covers a range of activities and interventions that help service users to become more self-reliant and better able to manage their personal and career development, including learning.

The Garden Café provides people with mental health problems with the opportunity to be supported to run a café and a shop. People engage in activities such as kitchen work and/or front of house work, food and hygiene policies, budgeting, sales work, catering and retail skills. There is a team based approach with emphasis on negotiation and problem solving and improved communication skills with peer support.
The team will also provide access to resources on employment and training for people with mental health problems and work within Restores recovery model.

Overall aims of the post
• To take responsibility for the overall day to day running of the recovery group service in conjunction with group members
• To support the therapeutic process in the group
• To support group engagement and learning
• To monitor and support individual service users recovery journey through creative and varied work activities
• To support service users to develop transferable skills through practical work and social interaction
• To involve service users in the development and delivery of the service
• To involve service users in the development and delivery of their individual support
• Line management of staff and volunteers
• To develop links within the community – work with referrers to implement care plans
• To implement effective risk management and enforce hygiene and quality control
• To ensure sustainability of the project
• To support and run events and fundraising activities

Overall Responsibilities

Under the supervision of the Regional Head of Services and in close co-operation with the Recovery Service staff team, the post holder will lead in the planning, training and supervision of the recovery group and recovery activities, as well as balancing the needs of the recovery group with that of the café as a business.

As a team member they will be expected to undertake all aspects of the work of the project as decided by the group including on-site sales to the public of goods produced by the group and participation in running open days and other events.

Specific Responsibilities:

1. To encourage service users to function independently and set positive, realistic goals for themselves as a means to improving their quality of life, by:

• Empowering and involving service users in the running of the project(s)
• Fostering a climate of positive change within individuals and the group, working to support individuals to achieve agreed goals in accordance with their action plans.
• Developing teamwork and encouraging the group and individual service users to take responsibility for tasks.
• Promoting the acquisition of skills.
• Working closely with other team members to maintain and further develop a challenging work environment that encourages learning and individual development.
• Providing Information, Advice and Guidance (IAG) sessions. Accurate, up-to-date and objective information about personal and lifestyle issues, learning and career opportunities, progression routes, choices, where to find help and advice, and how to access it.
• The provision of impartial guidance and specialist support to help people understand themselves and their needs.

2. Line Management
• To undertake the line management and support of the Recovery worker and Volunteers
• To ensure Recovery Worker and Volunteers are provided with appropriate supervision, appraisal, training, development opportunities and guidance to enable them to fulfil their role and enhance their contribution to the Oxfordshire Recovery Services.

3. To raise awareness of the Oxfordshire Recovery Services
• Networking with referrers and mainstream providers
• Liaison with other staff and outside agencies as appropriate

4. To assist in maintaining and monitoring the effectiveness of the project
• Keeping accurate and up to date records and accounts
• Implementing systems to record service user progress

5. To ensure compliance with all relevant Health and Safety legislation by
• Ensuring risk is assessed and managed
• Ensuring awareness among service users and visitors of any potential hazards and ensuring that safety is maintained at all times
• Instructing and training all those people involved in the project in relevant Health and Safety procedures

Special skill and project information

This post involves overall responsibility for the facilitation of a Recovery Group with responsibility for running a café, catering and a shop open to the public. The café is open Monday to Friday and the room is hired in the evening and weekends.
The Recovery Coordinator will fully empower members of the group in the running of the café and shop, and promote the acquisition of skills by providing training in catering and sales. This will be done by encouraging individuals to function independently and set positive, realistic goals for themselves as a means to improving their quality of life and increasing access to mainstream opportunities.
The outcomes of this recovery group will include increased confidence, self-esteem, and improved well-being (measured periodically), the acquisition of new skills and training, and ultimately the readiness to move on into mainstream work, (paid or voluntary).

General Responsibilities

• To comply with the organisation’s relevant policies and procedures.
• To participate in regular supervision with the Regional Head of Services.
• To undertake any other duties as may be required by Restore.

Person Specification

Essential Requirements:

• A positive attitude towards people with mental health problems, in particular people’s ability to develop and change and recover
• Experience in, and ability to facilitate group activities
• Excellent communication skills and the ability to communicate with people on all levels, and to adhere to detailed protocols in a clinical environment where clarity of respective roles and responsibilities, and compliance to working agreements and conditions is paramount.
• Awareness of the implications for individuals subject to a section of the MH Act, and an ability and willingness to work closely with care teams, and others involved in the person’s support and recovery.
• Ability to work with challenging behaviours and people with complex needs through assertive, respectful and appropriate support relationships.
• Awareness of and commitment to all aspects of anti-discriminatory practice.
• Ability to work on own initiative, to prioritise, organise work and meet deadlines.
• Experience and ability to motivate others.
• Experience and ability to work as part of a team.
• Knowledge to keep accurate and up to date records.
Desirable Requirements
• Knowledge of mental health and experience of working with people with mental health problems
• Experience in catering and knowledge of relevant health and safety legislation
• Knowledge of specialist mental health services
• Experience in managing staff
• Experience in managing volunteers
• Experience of sales and/or marketing activity
• Full driving licence

This job description is likely to change over time, subject to discussion with the post holder, and in line with the expectation of funders and the strategy for the organisation agreed by the Chief Executive and Trustees.

Supplementary Information:
DBS Check:
Any offer of employment is subject to a satisfactory Criminal Records Bureau check.
A criminal record is not necessarily a bar to employment.

There is a probation period of six months for new employees, during which time your employment will be monitored. Your employment will be subject to you completing your probationary period to the satisfaction of Restore.

To apply, please contact:

Friday, 23rd March 2018

Dear Enquirer,

Re: Recovery Coordinator Garden Café (Full Time/Maternity Cover)

Thank you for your interest in this post of HR and Admin Assistant at Restore on behalf of the Oxfordshire Mental Health Partnership (OHMP).

Please find enclosed the following with this letter:

• Job description.

• Equal opportunities monitoring form and a supplementary form concerning criminal convictions.

At this stage of application we require only a CV (curriculum vitae) and a covering letter. The covering letter should demonstrate your ability and experience in relation to the description. You should explain why you are interested in this job and you should also address in this letter how you meet the criteria outlined in the person specification.

Please send applications to jobs@restore.org.uk

The closing date for applications is Sunday, 8th April 2018 at midnight.

Interviews for this post will be held on Monday, 16th April 2018 and Tuesday 17th April (afternoon).

We may contact you to for further information during the short listing process.

Please note we are not an NHS Employer.

Yours sincerely,

Faye Hasnath
Head of HR, Volunteering and Training