JOB VACANCY: Citizens Advice West Oxfordshire – Community Navigator (p/t)

Social Prescribing Project based in Witney, West Oxfordshire

Community Navigator

Salary £22,000 pro rata     22.2 hours (3 days per week each post)

 Citizens Advice West Oxfordshire are recruiting for a Community Navigator for a new Social Prescribing project.

Social Prescribing is a mechanism for linking primary care patients with non-medical sources of support within their community. Social Prescribing attempts to address the social causes of ill health. Recent years have seen a growth in the number of Social Prescribing schemes being set up in the UK.

This service will aim to support patients who are experiencing loneliness, isolation or inactivity, which is detrimental to their health and wellbeing. GP’s and the health teams, as well as community health services will make referrals. We will also invite self-referrals.

The Community Navigators will be a vital and visible community resource, responsible for patient engagement and support, and developing effective working relationships with health care professionals and third sector providers.

Our social prescribing model takes a holistic approach to engaging with a range of patients, from those needing support to make a lifestyle change, to coordinating the multiagency planning for vulnerable patients, including the elderly, and those with long-term health conditions. You will liaise closely with GPs, practice staff and other professionals, acting as part of the General Practice team and a wider multi-agency integrated team. You will meet with identified patients and carers on the phone, in the GP practice, in their home and in other community settings; review their needs and help them access required services; and support them to take responsibility for improving their health and wellbeing where appropriate.  To do this, you will develop a good knowledge of the health and social services available in the locality, including those offered by the voluntary sector to enable you to support patients to engage with these services and help them overcome any barriers they might encounter.

The role requires a caring, dedicated, reliable and person-focused individual who enjoys working with a wide range of people and supporting a team of volunteers to deliver exceptional service. You will need to have good written and verbal communication skills and strong organisational and time management skills. You will have a commitment to empowering patients using coaching techniques. You will also engage with volunteers to support your work.

As this is an evolving role, we are looking for highly motivated and proactive applicants with a flexible attitude who will be committed to providing patients and carers with high quality support.

Please apply online at:-

For further details please email

Expressions of interest to be received by 2nd Sept 2018.

Community Navigator Witney Advert