JOB VACANCY: Oxford City Council – Retail Operations Assistant

The role
Are you interested in local social history? Are you the type of person who likes talking to people, actively selling, answering detailed enquiries and delivering the highest standard of customer service?

Have you heard of Oxford City Council’s Museum of Oxford and our exciting new re-development project ‘Oxford’s Hidden Histories’?

If so we’ve got an exciting role that might be for you.

We are looking for someone with a passion for retail, who has proven sales, retail operation and administration skills. You will be adaptable and able to work on your own initiative and as part of a small team

Oxford City Council’s Museum of Oxford is a local social history museum that tells the story of Oxford and its people and with a busy outreach programme for older people, schools, community groups and the wider public. This role joins the Museum of Oxford at an exciting time as we are embarking upon a £3m Heritage Lottery Funded (HLF) development project of the museum’s galleries and collections.

The Retail Operations Assistant will provide the highest level of customer service, looking for new ways to engage customers in order to maximise sales in our shop/ welcome area located in the Town Hall.

We particularly welcome applicants from the BAME communities, who are currently under-represented across the organisation.

About us
Oxford City Council prides itself on delivering high quality, cost effective public services. Oxford is a world class city and the Council has high aspirations for its services and employees. We are a multi-award winning Council and in May 2017 we were re-accredited at Gold level for Champion IiP status. Our other awards include the Institute of Revenues Rating & Valuation (IRRV) ‘Excellence in Innovation (General)’ winners 2017, Oxfordshire Environment Partnership (OEP) ‘Best Food Waste Reduction and Collection System’, and several ‘Team of the Year’ national and regional awards across our Service Areas. This builds on our previous success in achieving ‘Council of the Year’ in 2015.

With over 700 staff dedicated to delivering the best service possible to our communities this is an exciting time to be working in Local Government. We focus on improving outcomes for local people and you might be surprised at the range and quality of the services we provide.

We offer a fantastic range of staff benefits that include generous holiday (from 28 days a year plus bank holidays), local government pension scheme, subsidised leisure membership, discounted travel and flexible working in many roles. We offer well-defined opportunities through our learning and development programme. We also have an employee wellbeing programme, an employee assistance programme and support via our dedicated occupational health service.

Job location (usual place of work): Oxford

Pay rate: G4: £21,712 to £23,044 per annum – (pro rata for part time)

Pay is pro rata?: Yes

Job title: Retail Operations Assistant

Applications close on date: 18/02/2019

Hours are: Full time

Contract is: Permanent

Job description: retailoperationsassistant_g4_cs_2019jan_001567

To apply, please contact: Please make all applications via our website at