JOB VACANCY: Getting Heard – Advocacy Services Manager

Role summary: Are you looking for an exciting new challenge? If so we are looking for a dynamic, enthusiastic individual who is looking to build their skills and drive forward the next exciting stage of our organisation. If you are well organised, confident and a team player please apply for our Advocacy Services Manager role or alternatively please call Lynn Mars, CEO for an informal chat on 01865 230201.

Full job description and application form can be found on our website.

Job location (usual place of work): Barton, OX3 9LS

Pay rate: £28,000 (FTE)

Pay is pro rata?: Yes

Job title: Advocacy Services Manager

Applications close on date:

Hours are: Full time ( would consider part-time 28 hours, see job description)

Contract is: 1 year Fixed Term Contract with the possibility of becoming a permanent position

Job description: Oxfordshire Advocacy is passionate about empowering disadvantaged and marginalised Oxfordshire adults to have their voices heard and their rights asserted. Our advocates enable disadvantaged and marginalised individuals to have a greater involvement in decisions that affect them.

Our Community Advocacy service has been running since 1996 and offers both telephone advocacy and face-to-face advocacy delivered by up to 35 specially trained volunteer advocates for 1-2 hours per week for up to 6 months per partnership. Each year we support over 265 Oxfordshire adults, who we refer to as our “clients” on issues including mental and physical health, housing, benefits and access to services.

The Advocacy Service Manager will have overall responsibility for the Community Advocacy service with a total budget of £50,000 including salary costs. These responsibilities include service promotion, receiving referrals and assessing eligibility, providing telephone advocacy, matching our partners with volunteer advocates for face-to-face advocacy, recruiting, training and supervising volunteers, raising safeguarding concerns when needed and also monitoring and evaluating the service. The Advocacy Service Manager will also have responsibility for the managing the Big Lottery funded Appointment Buddies project.

Monitoring and reporting to funders is an essential part of this role together with ensuring that the services offered by Oxfordshire Advocacy are promoted and new areas of service growth identified together with the ability to generate further income and fundraise for the organisation.

The Advocacy Service Manager will be responsible for maintaining good relationships with funders and be able to confidently report to the Board of Trustees.

Advocacy Service Manager JD

Recruitment Application Form Advocacy Services Manager

Please complete the attached application form and email it to us at

For further information contact Lynn Mars, CEO on 01865 230201