JOB VACANCY: Connection Support – Rough Sleeper Outreach Support Worker

Role summary: The Connection Support Outreach Worker, funded by Cherwell District Council, plays a vital role in; tackling the issue of rough sleeping in the Cherwell area. The service provides a first point of contact for rough sleepers and then, if needed, supports them to claim benefits, look at housing options and access other local services such as health care.

Job location (usual place of work): North Oxford including Banbury and Bicester

Pay rate: £18,404 – £22,173

Pay is pro rata?: No

Job title: Rough Sleeper Outreach Support Worker

Applications close on date: 12 (Noon) On Monday 1st April 2019

Hours are: Full time

Contract is: Permanent

Job description: Connection Support provides a breadth of specialist support services to a range of people facing complex life challenges. Our specialist support is tailored around the person and makes a difference to their life now but also provides building blocks to help them help themselves in the future.

We provide flexible and tailored support and advice to a range of adults (young and old) and families in Oxfordshire, Buckinghamshire and Milton Keynes. The support covers housing support, homelessness, isolation, money management, mental health and drug and alcohol abuse. Often service users have multiple issues which means our work with them is all encompassing.

The Connection Outreach Worker, funded by Cherwell District Council, plays a vital role in, tackling the issue of rough sleeping in the Cherwell area. The service provides a first point of contact for rough sleepers and then, if needed, supports them to claim benefits, look at housing options and access other local services such as health care. Referrals are made either by self- referral, local agencies or through reports from the general public made to Street Link. These referrals then have to be verified by the Outreach worker who will then liaise with the rough sleeper and the local housing team to look at what housing options are realistically available. The work with each rough sleeper can vary from a single meeting to support needed for several weeks, to help them navigate the necessary systems. Drop ins are also offered twice weekly in Banbury and Bicester, which are available to anyone for benefit or housing advice, but also act as an important point of contact for rough sleepers in the area.

Rough Sleeper verification’s will need carried out between approximately 6.00 a.m. to 9.00 a.m. Monday – Friday. This will mean an early start from home in order to arrive at the site on time and a correspondingly early finish that day. When there are no reported rough sleepers to verify, normal office hours (9-5 pm) apply however workers are expected check areas where rough sleeping is regularly reported or where entrenched rough sleepers occupy on a regular basis, at least once per month in the Banbury and in the Bicester area. Drop-in’s take place twice a week at two different locations between the hours of 10.30 am and 2.00 pm

A flexible approach is required to meet clients at other times, possibly late in the evening where this is the only way to make contact with specific rough sleepers, or for the annual rough sleeper count or to meet the needs of service users in employment or training or who have chaotic lifestyles.

30 days Annual Leave plus bank holidays

Application

Equal Opportunities Monitoring Form

Job applicant privacy notice (GDPR compliant) – Connection Support

Outreach Support Worker Job Description March 2019 final

Outreach Support Worker Person Specification June 2018

To apply, please contact: Please read all of the attached documents and send the completed Application Form and Equal Opportunities Form to: Recruitment@connectionsupport.org.uk