We want to know what it’s like for people with a hearing loss in Oxfordshire so Deaf Direct, has created a short survey to ask about your experiences, both good and bad. The work is supported by the Healthwatch Oxfordshire Project Fund and will be used to inform services about your experiences and offer suggestions for improvement.
Do you struggle on the telephone making it hard for you to make appointments or use a service such as NHS111? Do you hear your name called in the waiting room? Do you hear everything when talking to your care worker, the GP, dentist, optician or at the hospital?
What would make it easier for you? If you’ve had an excellent service, we want to hear about that too.
Hearing loss is an invisible but disabling condition. 1 in 6 people in the UK are living with hearing loss right now and it is hard for others to understand the isolation, frustration and loneliness this can cause.
Hearing loss can affect anyone at any time, from young children through to grandparents and impacts on all aspects of life including; education, employment, access to health and social care services, and relationships with family and friends.
National research has shown that people with a hearing loss can have difficulties accessing services such as their GP, hospital and other medical appointments, as well as social care services. Social isolation is common which affects mental health and wellbeing; a hearing loss doubles the risk of depression and dementia in older people (Action on Hearing Loss, 2014). Deaf sign language users are twice as likely to have a mental health problem as someone without a hearing loss yet they rarely have full access to services (Sign Health, 2014).
If you have a hearing loss we want to know your views. By taking part you will be helping to improve access to health and social care services so please get in touch. You can find the survey via the Healthwatch Oxfordshire website www.healthwatchoxfordshire.co.uk or www.deafdirect.org.uk
If you would prefer a paper copy please contact Deaf Direct on 01905 746301 or email firstname.lastname@example.org