Guideposts: Information, advice and support service to help people deal with anxiety/stress during current pandemic

The Guideposts Information Service (GIS) is a free information and signposting service, aiming to help people feel more supported, less isolated, and in better control of their own health and wellbeing.


The service is ideal for:

  • Carers who are experiencing more pressure at the moment and lacking their usual sources of support
  • People who are vulnerable and have been isolating for much of the year
  • People who are experiencing particular stress and anxiety due to the pandemic

The GIS is supporting people to manage the current situation by:

  • Offering a chance to talk to someone
  • Finding techniques for coping with uncertainty, anxiety and low mood
  • Exploring opportunities for socialising and peer support online, or local in-person groups where possible
  • Talking through decisions about how to access further support including health and social care
  • Signposting to sources of financial and employment support.

People can access the service by calling 0800 048 7035. Lines are open Monday to Friday, 9:00am-5:00pm, and calls to this number are free.  Alternatively, we offer support by email at, or via webchat at

GIS A4 Poster Nov 2020

You can also make a referral to the service through our online form