Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board (BOB ICB) is about to redesign its non-emergency patient transport services and wants to hear from service users and / or their carers about what the new service should look like.

Non-emergency patient transport services provide free transport services for people who need to travel to or from hospital or a medical appointment but are unable to travel without specialist support. For example, for people with severe mobility difficulties or who need extra support during a journey.

If you, or somebody you care for, is a user of non-emergency patient transport, the NHS would like to invite you to take our survey below.

Please share your thoughts by Friday 27 October 2023.

Full details: NEPTS Leaflet copy (3)

Survey link:

https://yourvoicebob-icb.uk.engagementhq.com/non-emergency-patient-transport-services-in-bob

Survey form (if unable to complete online): NEPTS Survey FINAL

The ICB is also looking for service users to share their thoughts in a number of focus groups throughout October. If you would be interested in joining a group, please email Jemima Gosmore: jemima.gosmore@freshwater.co.uk