JOB VACANCY: Low Carbon Hub – Business Relationships Manager

Job location (usual place of work): Low Carbon Hub, 9 Park End Street, Oxford OX1 1HH

Pay rate: £35,000 plus 3% employer’s pension contribution

Pay is pro rata?: No

Job title: Business Relationships Manager

Applications close on date: 17th July 2017

Hours are: Full time

Contract is: Fixed term

Job summary: We’re looking for a Business Relationship Manager to join our pioneering social enterprise, working for a massive change in the UK’s energy system.
Here at the Low Carbon Hub we think we need to get much more local and much more renewable, so that the benefits of renewable energy generation strengthen local communities. We develop community-owned renewable energy in Oxfordshire and re-invest 100% of our own surplus in our mission to create an energy system we can all feel good about.
Much of our success over the past five years is due to the extraordinary support of individuals and organisations from across Oxfordshire and beyond. Thanks to their support we’ve grown into an award winning multi-million pound enterprise.
As we take on the role as lead partner in a newly launched ERDF funded programme, we are looking for a Business Relationship Manager who will focus on building our network of innovative businesses into a force for change that will make a real impact on the growth of our low carbon economy in the County. The project is called ‘Oxfutures: Growing Oxfordshire’s Low Carbon Economy’, and will run for 3 years to March 2020.

To apply, please contact: Please download the job application form from the Low Carbon Hub website: Then email the application form and a copy of your CV to

Time: June 27, 2017 at 4:59 pm
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JOB VACANCY: Low Carbon Hub – Communications Executive

Job location (usual place of work): Central Oxford

Pay rate: £25,000

Pay is pro rata?: No

Job title: Communications Executive

Applications close on date: Monday 17 July

Hours are: Full time

Contract is: Permanent

Job summary: Low Carbon Hub are looking for a Communications Executive to join our Oxford based team, working for a massive change to our energy system. We develop community-owned renewable energy in Oxfordshire and re-invest 100% of our own surplus in our mission to create an energy system we can all feel good about.

We’re looking for an experienced communicator to keep our Members, supporters and partners informed and enthused, and take our message to new audiences. To find out more – head to our website

To apply, please contact: If you’d like to join our expanding team, the application form for this job is available for download from our website.
To apply, please return your completed application form by email, along with a copy of your CV to

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JOB VACANCY: Forever Hounds Trust office, southern Oxfordshire – Finance & Supporter Services Manager

Job location (usual place of work): Forever Hounds Trust office, southern Oxfordshire

Pay rate: £25-30K per annum, depending on experience and impact in previous roles

Pay is pro rata?: No

Job title: Finance & Supporter Services Manager

Applications close on date: Tuesday 11th July

Hours are: Full time

Contract is: Permanent

Job summary: Job Purpose: To provide effective day-to-day management of Forever Hounds Trust’s finance and administrative functions
Salary: £25,000 – £30,000, full-time – depending on experience and ability to demonstrate impact in previous roles.
Reporting to: CEO and Treasurer
Location: Office-based in southern Oxfordshire

This is a great opportunity for someone seeking an interesting, varied and impactful Finance and Administration role within the charity sector. This appointment is part of an ongoing process of moving previously outsourced tasks in-house, in order to boost the charity’s efficiencies. The Finance and Supporter Services Manager will be responsible for overseeing the day-to-day accounting functions; the timely and accurate production of monthly and annual accounts, cashflows and budgets, including of monthly management accounts; and for ensuring the efficient working of our busy administrative office.

Applicants should hold relevant finance qualifications, with strong communication skills, excellent attention to detail, a track record of successful staff management skills and supporter services knowledge, and the ability to continuously evolve systems and effectively implement changes.


1. Day-to-day management of the charity’s finances and all associated processes

• Produce monthly management accounts (including FAR, prepayments, accruals, salary and VAT reconciliations)
• Review monthly budgets with key members of staff, the Treasurer and Finance & Governance sub-committee

• Process invoices and expenses
• Management of
o Bank reconciliations
o Finance processes associated with our online shop and physical charity shop
o Weekly payment runs
o Reclaiming gift aid from HMRC
o Managing VAT returns and partial exemption calculation
o Third party suppliers for providing payroll and pension services

2. Management of the Supporter Services (administration) team to provide a high quality back office function for the charity
• Line management of administrators to provide dog- and fundraising-related supporter services/admin
• Deliver and develop back office processes as needed, to ensure the charity is working as efficiently and effectively as possible
• Providing training and ad hoc support to the administrators as needed
• Work with other staff (in particular fundraising and homing staff) to deliver and schedule back office support to the charity’s activities – e.g. managing responses to fundraising mailings
• Support the charity’s work on donor development e.g. introduction and development of supporter journeys, in collaboration with the fundraising team
• Have a good working knowledge of the charity’s database and how the database fits with the various back office processes; work with colleagues to maximise the potential of the database
• Hands-on delivery of admin as needed

3. Management of office facilities and supplier relationships
• Review annual contracts for various facilities (e.g. franking, photocopier, utilities, cleaner) and ensure the charity has best value for money arrangements in place
• Management of contract with providers of IT support
• Oversight of the processes around the charity’s fleet of vehicles.

Present a professional image of FHT to all internal and external audiences and act as an ambassador for the charity. At all times work in a way that reflects FHT’s values and ethos.

We would expect all our staff and volunteers to conduct themselves professionally, not to do anything which brings FHT into disrepute and not to disclose confidential information relating to the activities of FHT, both during and after the term of their appointment.

Travel costs to locations other than FHT’s office will be reimbursed as per FHT’s expenses policy.

Time Off In Lieu for any extra hours worked may be taken as appropriate.

Experience & skills

• Relevant professional accounting qualifications, preferably ACCA/ACMA/ACA, but AAT or part-qualified candidates will be considered
• Ability to prepare and present budgets and monthly management accounts to a high standard and in a format easily understood by trustees, non-finance staff and volunteers
• Experience of charity and SORP accounting, including gift aid and VAT partial exemption claims
• Ability to prepare annual accounts in readiness for audit or independent examination
• Experience of working with cloud based systems, preferably Xero
• Experience of managing office facilities and staff to a high standard
• Excellent administration skills
• Excellent interpersonal skills and a professional telephone manner
• Experience in providing effective and efficient financial and administrative support to
an organisation (ideally of similar scope and size to Forever Hounds Trust)
• Excellent written skills, with high level of attention to detail
• Database experience, ideally Donor Strategy, and understanding of the Data Protection Act
and how it applies to charities in particular
• Strong IT skills, including Microsoft Office, email and web administration
• Ability to prioritise with excellent organisation and time management skills to manage a fluctuating workload to agreed deadlines
• Ability to work both independently without supervision and as part of a team
• Flexible approach and willingness to take on additional tasks to meet the charity’s evolving needs
• Resourcefulness and ability to adapt as new processes are adopted
• Ability to identify ways of improving and streamlining administrative functions to aid the effectiveness and efficiency of the charity
• Strong decision making skills, knowing when to escalate issues or seek support
• Ability to quickly form strong working relationships with remotely based volunteers and colleagues
• Experience of managing relationships with suppliers
• Experience of working with volunteers, including remotely.

To apply, please contact: Please submit your CV with a covering letter explaining your suitability for the role, by midnight on Tuesday 11th July, to

Time: June 26, 2017 at 2:14 pm
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Job Vacancy: Healthwatch Oxfordshire Community Involvement Officer (Localities)

Healthwatch Oxfordshire Community Involvement Officer (Localities), Office in Witney, 30 hrs p/w £26.8k pro rata
Healthwatch Oxfordshire exists to find out what local people think is good and bad about health and social care in Oxfordshire and to lobby for change on their behalf. We are a well-respected charity and we use our reputation, the statutory powers granted to us by the 2012 Health and Social Care act, and our media relationships, to hold organisations to account for delivering change. We also signpost people to local services.

This is a newly defined part-time post. The Community Involvement Officer (Localities) will provide support to the Oxfordshire Clinical Commissioning Group (OCCG) six locality forums and to work with each forum to support the development of the patient participation network in Oxfordshire. The aim of the locality forum is to ensure that the views, concerns, experiences and ideas of patients inform and influence OCCG commissioning and redesign of services.

The Community Involvement Officer (Localities) will: attend all six locality forum monthly meetings which are held across Oxfordshire; to provide full secretariat to these meetings; to support the locality forum to deliver outreach events across the localities; to work with the Forum to conduct a piece of research to enable a better understanding of how the Patient Participation Groups can be more involved in the work of the forum; to work with the Communications Manager to increase awareness of HWO with the general public.
S/he will work closely with the Community Involvement Officer (Organisations) and will report to the Executive Director.
A full recruitment pack is attached and it contains:
1.    Information about the Community Involvement Officer (Localities) Role
2.    Information about HWO
3.    A diagram showing our staff structure
4.    A summary of our terms and conditions
5.    Details of how to apply
6.    The job description and person specification for this post
For more information about us and the work that we do please go to our website For an informal chat about the role please call the Executive Director, Rosalind Pearce on 01865 520520. Applications should comprise a CV and a covering letter setting out clearly how you meet the person specification for the post and why you want this job, and should be submitted by 9 am on Friday 7th July.
Carol Ball
Business Manager
My working hours are Monday –Thursday, 8am-4pm.
Healthwatch Oxfordshire, Registered in England and Wales as a Company Limited by Guarantee, No: 8758793
Registered Charity number 1172554

JOB VACANCY: Fairshare – Community Coordinator

Job location (usual place of work): Oxfordshire

Pay rate: £21k – £25k

Pay is pro rata?: Yes

Job title: Community Coordinator

Applications close on date: 26/06/2017

Hours are: Full time

Contract is: Fixed term

Job summary: The successful candidates will demonstrate that they have the ability to work collaboratively with others and act with integrity and professionalism. You must have exceptional interpersonal skills to be able to build trusting relationships with a range of stakeholders, and also manage difficult situations when they arise.

Building and maintaining store coverage:
• Identify stores where we need to re-engage and improve charity coverage.
• Work with retail colleagues and stakeholders, communicating and building relationships with stores, focusing on those who are struggling or may need re-engagement with the programme.
FareShare is an equal opportunities employer
• Attend networking events and opportunities with stores to build relationships and long lasting connections and contacts
• Respond to enquiries that may arise from store managers and other retail colleagues, offering additional support when needed.

Charity Engagement:
• Carry out visits to signed up charities who may not be fully complying with our standards and processes, working with them to identify issues and improve food safety, compliance and quality.
• Ensure that we strictly adhere to our high standards of food handling compliance.
• Contribute to the Operations Working Group to raise issues and resolve training needs regarding compliance to food handling

Community Engagement:
• Work with your regional team to continue to build and grow the FareShare charity community.
• Take an active role in community engagement and networking, developing a range of key relationships with charities, organisations and stakeholders in your area.

Partnership working:
• Work with your Regional Officer to liaise with the Regional Centre(s) within your area with the aim of developing and maximising opportunities to enrich and build the FareShare charity community.
• Maintain relationships with Regional Coaches, Stores and other key contacts within the retailers to continue to develop and enhance relationships.

• Support the Regional Officer in your area with line management responsibilities and provide support to the team where required
• Be prepared to support the team in delivery as and when required
• Act as a brand ambassador for FareShare Go and ensure the reputation of FareShare is professionally represented at all times
• Create brand advocates by championing the reputation of FareShare.
• Report to the Regional Officer and other stakeholders across the FareShare network, and inform them of the positive social impact of the project.
• Carry out any other duties as reasonably requested.

Essential Criteria
• Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region.
• Have exceptional relationship building skills.
• Be a strong communicator who is able to engage with a variety of audiences.
• Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism
• Demonstrate strong problem solving skills
• Self-manage your own performance and work load.
• Be organised, with a proven track record of achieving quality results.
• Have a proven ability to create links across teams to share best practices.
• Have strong IT skills and knowledge of Microsoft Office
• Be flexible about your working arrangements as the role may involve high levels of travel to other areas of the UK.

Desirable Criteria
• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with constituent relationship management (CRM) software. Experience using Salesforce is advantageous.
• Be degree educated or have a strong career history doing similar roles in any sector.
• Have some experience of training and managing others

Please Note:
The successful candidate will be required to extensively travel, which may require spending time away from home, in furtherance of the aims of the project.
This role may occasionally require some evening or weekend working hours. You may also be asked to work in different parts of the country from time to time. We will only consider candidates who are flexible with their working arrangements, and we ask that applicants consider this before applying for the role.

To apply, please contact: To apply please follow the below link

For more information please contact me on the below details
01142 210550

Time: June 20, 2017 at 9:24 am
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JOB VACANCY: Getting Heard – Programme Coordinator

Job location (usual place of work): Barton OX3 9LS

Pay rate: £22,268 – £23,518 per annum FTE

Pay is pro rata?: Yes

Job title: Programme Coordinator

Applications close on date: 09:00 on 03/07/2017

Hours are: Part time

Contract is: Permanent

Job summary: Getting Heard (formerly Oxfordshire Advocacy) is passionate about empowering individuals to have their voices heard. Our advocates enable disadvantaged and marginalised individuals to have greater involvement in decisions that affect them.

Our Community Advocacy service has been running since 1996 and offers both telephone advocacy, delivered by the Programme Coordinator, and face-to-face advocacy delivered by up to 45 specially trained volunteer advocates for 1-2 hours per week for up to 6 months per partnership. Each year we support over 265 Oxfordshire adults, who we refer to as our “partners” on issues including housing, benefits and access to services.

The Programme Coordinator has overall responsibility for the Community Advocacy service with a total budget of £41,410 including salary costs. These responsibilities include service promotion, receiving referrals and assessing eligibility, providing telephone advocacy, matching our partners with volunteer advocates for face-to-face advocacy, recruiting, training and supervising volunteers, raising safeguarding concerns when needed and also monitoring and evaluating the service.

Approximately 1/3rd of our partners contact Getting Heard directly for support, and 2/3rd of our partners are referred to us by third party organisations (e.g. Citizens Advice Bureau). The Programme Coordinator has responsibility for promoting the service. Service promotion can be directly with our partners (e.g. stalls at community events) or indirectly through other organisations (e.g. agreeing referral pathways with other charities who are likely to refer).

Our partners can contact Getting Heard by telephone, email or in person at our offices in Barton. If a partner telephones or emails us then their first point of contact is our partner organisation (seAp) who manage a Contact Centre.

The Programme Coordinator is responsible for identifying new volunteers, through advertising and outreach events. Once a potential volunteer has expressed an interest the Coordinator holds an initial conversation to assess their suitability, liaises with the Office Manager to arrange DBS/reference checks and then arranges for them to attend a 3 day initial training programme.

Every year Getting Heard runs at least two 3 day long “Introduction to Advocacy” training sessions for new volunteer advocates. The Programme Coordinator has responsibility for both organising these sessions and delivering at least 1 day of the training. The Coordinator is also responsible for liaising with volunteers to identify additional training needs and arranging follow-up training as and when required (e.g. lone working). Once trained the Coordinator provides each volunteer with a 1:1 induction and partners them with a mentor (a more experienced volunteer).

The Programme Coordinator has responsibility for partnering volunteers with new partners. Once this partnership is established the Coordinator provides the volunteer with telephone support, alongside face-to-face supervision once every 3-6 months. Alongside this 1:1 support the Coordinator is responsible for ensuring volunteer network meetings take place every other month, chaired by volunteer representatives with space for reflective practice.

At the beginning and end of each partnership volunteers gather client feedback to establish the outcome of their support. Our partners are also called by an Office based volunteer when their partnership comes to an end to gather feedback on the volunteer. The Programme Coordinator is responsible for gathering this information, analysing outcomes/feedback and identifying if changes need to be made to improve the service offered. The Coordinator also has responsibility for maintaining accurate partner records on Getting Heard’s database hosted by our partner seAp.

Risk assessments are conducted by the Programme Coordinator before a partner is matched with a volunteer, and appropriate mitigation measured put in place if a risk is identified (e.g. pair working). The Coordinator has a responsibility for ensuring volunteers are compliant with Getting Heard’s safe working and safeguarding policies and procedures, through inductions, training and supervision. All safeguarding concerns have to be raised with the Director within 24 hours.

• Supporting disadvantaged people, with physical or learning disabilities, physical or mental ill-health or other disadvantage either face-to-face or on the telephone (Essential)
• Advocating for another person either in a paid or unpaid capacity, ensuring their voice was heard and their rights asserted (Essential)
• Managing a busy case-load and dealing with competing demands (Essential)
• Working in a team and sharing best practice (Essential)
• Managing other people, either staff or volunteers (Preferable)
• Knowledge of services available in Oxfordshire to support disadvantaged people (Preferable)
• Managing a database and maintaining client records (Preferable)

• Excellent communication and listening skills
• Strong inter-personal skills, demonstrating understanding and empathy
• Commitment to being non-judgemental and working from a person centrered approach
• Ability to manage competing demands, prioritising as required
• Committed to maintaining safe working practices, personal boundaries and confidentiality
• Able to work independently, conducting research as necessary
• Strong IT skills, ideally with databases
• Punctual and reliable

To apply, please contact: For more information a Job Description and an application form please visit
To apply email –

Time: May 30, 2017 at 3:10 pm
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JOB VACANCY: Rose Hill Lottery Project Assistant

Job location (usual place of work): Oxford

Pay rate: £20,443 – £22,, pro-rata

Pay is pro rata?: Yes

Job title: Rose Hill Lottery Project Assistant

Applications close on date: 1 June 2017

Hours are: Part time

Contract is: Permanent

Job summary: GreenSquare Group is a pioneering housing, regeneration and social investment agency working throughout Oxfordshire, Wiltshire and Gloucestershire.

We are seeking a Project Assistant to join our innovative, award winning Rose Hill Regeneration project in Oxford. The successful candidate will support the work of Rose Hill Youth club staff, liaise with our partner organisations ensuring Lottery project outcomes are met. Working closely with the Project Lead/Community Worker you will support and promote the project throughout the area, inspiring residents of all ages to take part.

The successful candidate will have worked within Community Development previously and will have experience of working with children, young people and communities as well as experience of project management. Enthusiastic in your approach, you will be capable of demonstrating that you can relate well to a wide range of residents, partner agencies and other staff as well as having an understanding of and commitment to providing high quality customer care. An excellent communicator, you will be confident when dealing with people at all levels and you will be capable of planning and prioritizing your own workload. Excellent IT skills are essential for this role.

To apply, please contact: If you are interested in applying for this vacancy, please log on to our website –


JOB VACANCY: YoungDementia UK – Support Worker

Job location (usual place of work): Home based, Oxfordshire

Pay rate: £9.70/hour

Pay is pro rata?: No

Job title: Support Worker

Applications close on date: Monday 19 June noon

Hours are: Part time

Contract is: Permanent

Job summary: YoungDementia UK, an award-winning charity supports Oxfordshire’s working-age people with dementia and their families to live well.

Job type – part-time/permanent/flexible hours
Location – Banbury/Thame/West and Central Oxfordshire

Developing a strong, long-term relationship with the younger person with dementia and knowing them well is the key to success in this role. You will offer individually -tailored, active support sessions each week to several people, with positive content as diverse as their needs and wishes – practical, leisure, emotional, physical, creative, social and so on – adapting according to the progression of the dementia.

You will need to be non-judgemental, calm, flexible, empathic and reliable – and that is just the start – this can be a challenging, deeply satisfying role.

You will be building self-esteem, being a reassuring presence through sad and difficult times, creating joyful moments – all whilst being alongside the person and their unique experience of dementia. There is also the possibility of hosting groups for people with young onset dementia with different activities.

Our experience tells us that around 6 support sessions x 3 hours per week work well so 9 hours/week is a starting point. We would like the majority of support roles to achieve this, with flexibility.

Induction, on-going training and supervision are provided.

YoungDementia UK team work from home bases, utilising an e-office and you will need to have your own access to the internet and be reasonably confident and competent with e-communication – support is provided.

For application pack –

To apply, please contact:


JOB VACANCY: Young Dementia – Support Co-ordinator

Job location (usual place of work): Home based, Oxfordshire

Pay rate: £25,498, £15,299 pro rata

Pay is pro rata?: Yes

Job title: Support Co-ordinator

Applications close on date: 19 June 2017 noon

Hours are: Part time

Contract is: Permanent

Job summary: This is an exciting coordinating role which is essential to meet the demand for individually-tailored support sessions for people of working age with dementia in Oxfordshire. You will also support and develop informal group sessions, and create opportunities for socialising including contributing to our monthly evening Supper Club.

Working with the existing Support Co-ordinator (Central/South), you will ensure that the support relationship with the person and their family works well from start to finish, and reflects the values and positive approach of YDUK. You will share the supervision of our specialist support workers and carefully co-ordinate their work. As part of your co-ordinator role, you will also contribute to the development of support of individual people with young onset dementia from diagnosis onwards with a flexible and creative approach.

Do you have excellent planning, prioritising and co-ordination skills – do you have an understanding of dementia and how it affects people; can you supervise a small team who are doing a challenging job with people who have a progressive condition? Are you calm, adaptable, empathic yourself? If so, we look forward to meeting you. Induction, on-going training and supervision offered.
YDUK team work from home bases, utilising an e-office and you will need to be reasonably confident and competent with e-communication.

For application pack –

To apply, please contact:

Time: May 17, 2017 at 9:28 am
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JOB VACANCY: General Adviser – welfare benefits/debt

Job location (usual place of work): Blackbird Leys, Oxford

Pay rate: £25,694 pro rata

Pay is pro rata?: Yes

Job title: General Adviser – welfare benefits/debt

Applications close on date: 2nd June 2017 close of business

Hours are: Part time

Contract is: Fixed term

Job summary: The Agnes Smith Advice Centre is based in the Blackbird Leys estate in Oxford. At the heart of the local community, the centre provides a wide range of advice, with a particular focus on welfare benefits and money advice.

We are recruiting a new advisor to join a small, highly motivated team. The role will involve both advice and casework. Ideally, you will have knowledge and experience of money advice and/or welfare benefits. But we will consider suitable applicants for a trainee position (on a lower salary level). You will work from the Centre most of the time, but you may also be asked to do some advice sessions at our outreach venue. You will be committed to the provision of excellent quality advice. The post is for 1 year fixed term initially, 3 days per week.

To apply, please contact: If you are interested please apply by email to with a CV and a covering letter showing clearly how you meet the requirements listed in the person specification (attached).

For informal inquiries about the post please contact Clare Charleson on 01865 770206.