Managing Volunteers Training


Delivered by OCVA’s Volunteer Centre Coordinator, the content will cover volunteer inductions, effective communication with volunteers, strategies for maintaining volunteer motivation and how to deal with difficult situations involving volunteers. There will be opportunities throughout the workshop for discussion and reflection on your current approach to volunteer management, as well as practical suggestions for you to implement.

Trainer profile

Miriam Chappell is the Volunteer Centre Coordinator at OCVA, providing support to organisations across Oxfordshire to find and use volunteers, and helping prospective volunteers to identify and engage with opportunities.

What will I learn?

  • Be able to identify the benefits of volunteering
  • Be able to describe what good volunteer recruitment looks like
  • Be able to describe the stages involved in delivering a good volunteer induction
  • Be able to explain the importance of effective communication with volunteers
  • Be able to maintain the motivation of volunteers
  • Understand how to deal with difficult situations involving volunteers
  • Have had the opportunity to reflect on current approaches to Volunteer Management at your organisation and how you may work differently in the future

Who should attend?

Any member of staff, volunteer, committee member or trustee who is in charge of managing volunteers.


Tuesday 19th February 2019


9.45am arrival for tea and coffee. Training will run from 10am-1pm at OCVA, Floyds Row, Oxford OX1 1SS.


£40 per person for OCVA Members
£45 per person from a charitable organisation who are not OCVA members
£50 per person from a non-charitable organisation


The Old Court House
Floyds Row
St Aldates

No parking available, although we maybe able to assist those with disabilities. Please contact us to enquire if you have a disability. Our venue is serviced with good transport links, if you are driving you may wish to take advantage of the Park and Ride services located at Redbridge, Pear Tree or Oxford Thornhill. Alternatively you can park in one of the City Centre car parks such as Gloucester Green, Oxpens, Oxford Train Station or Worcester Street.

Enquiries contact

Telephone:  01865 251946

When contacting us please state the name of the course your correspondence is in relation to.


Please note there are two steps to this process and both steps of the process will need to be completed to secure your place.

Step 1: Please register your details with us on the form


Step 2: Make payment within 2 working days of registering

We’re using PayPal for this event. Select ‘pay with a debit or credit card‘ if you don’t have a PayPal account (there’s no need to sign in to PayPal).


Choose payment type Select
OCVA Members pay £40.00 GBP Preview Image
Charitable organisations who are not OCVA members pay £45.00 GBP Preview Image
Non-charitable Rate pay £50.00 GBP Preview Image

Return all forms to:

Post: OCVA, The Old Courthouse, Floyds Row, St Aldates, Oxford, OX1 1SS

If you have any questions, or problems filling in the form, please do not hesitate to contact OCVA: ( / 01865 251946)