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Effective People Management

Are you new to management? Or would you like to refresh your management skills?

This course is designed to help you develop your knowledge, understanding and skills for managing employees in the workplace, as required by a current or potential first line manager.

The course will be held online using Zoom. 

What will I learn?

By the end of this session you will have an improved awareness of:

  • Identifying your own strengths and weaknesses as a manager of people
  • Understanding key principles and techniques for effective communication
  • How to conduct formal appraisals
  • Dealing with conflict and underperformance
  • Managing performance and a range of performance improvement methods

Trainer details

Angela Cristofoli, OCVA Business Development Officer

Benefits to you

This course will give you the tools to manage employees effectively and efficiently, plus develop your communication and management skills.

Who should attend?

Anyone who would like to develop or refresh their management skills. You will ideally already be in a paid management post or entering a role soon.

Feedback from last session held: 

  • Really interesting and recognisable, thank you!                 
  • Thank you so much Angela for a very useful session!                       
  • This has been very insightful and helpful.
  • This has been super helpful and look forward to looking through the slides and applying the points in them!                         
  • Thanks so much! That was really helpful!                             
  • Some really useful concrete ideas                            
  • Great session. Very useful tips I hadn’t thought about before.

Wednesday 23rd February 2022

10.00 am – 12.30 pm ( with a short break halfway)

The course will be held online using Zoom


  • £45 per person for OCVA Members
  • £60 per person from a charitable organisation who are not OCVA members
  • £75 per person from a non-charitable organisation


Please note there are two steps to this process and both steps of the process will need to be completed to secure your place.

  1. Complete the Google bookings form and register your details
  2. Make payment via PayPal within two working days of registering for the course. We’re using PayPal for this event. Select ‘pay with a debit or credit card ‘ if you don’t have a PayPal account (there’s no need to sign in to PayPal). If you do not use Paypal, please email training@ocva.org.uk for an invoice.

Step 1:

Step 2:

Choose payment type:

£ 45.00
  • Pay with PayPal
Charitable Organisations*
£ 60.00
  • Pay with PayPal
Non charitable rate
£ 75.00
  • Pay with PayPal
Course details at a glance

Date: Wednesday 23rd February 2022
Time: 10.00 am – 12.30 pm
Cost: £45 – £75

Enquiries contact

When contacting us please state the name of the course your correspondence is in relation to.

Email training@ocva.org.uk or call us on 01865 251946

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