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How to Achieve Effective Cross Cultural Communication

Globalisation, improved modes of travel and IT communication have all garnered to make the world a very small place, bringing together many diverse cultures and people within a very short space of time.

Culture is said to be the lens through which we view the world, and it takes skill to communicate across these cultures, let alone view the world from another person’s point of view, especially when you are delivering a service or activity. This course will not only equip you with the skills to communicate effectively with people from different cultures, but also give you an idea of the impact of their cultural background on your service or organisation.

You will be given information on Oxford’s unique position as a city with double the population of ethnic minorities than that of any other city in the UK. The growth of ethic minority numbers has risen exponentially in the last 10 years, with the majority of young people in this city and its neighbouring counties, being born to parents, born outside of this country.

What will I learn?

By the end of this session you will:

  • Gain a better understanding of a range of safeguarding issues pertaining to ethnic minorities.
  • Be able to identify a range of barriers that Black Ethnic Minorities (BME) groups and individuals experience in accessing services/organisations.
  • Identify a range of cost-effective solutions for developing greater access to services/organisations for ethnic minority individuals.
  • Identify relevant adaptations that could be made in your own organisation to develop greater inclusiveness with regards to BME groups.
  • Explore ways of building greater links with local ethnic minority groups and organisations.
  • Identify outreach strategies, provision of information in appropriate format and ways of engaging with BME communities.
  • Develop opportunities for networking, signposting and joint working.

Benefits to you

You will leave the session with some practical tools to ensure you achieve effective cross cultural communication

Who should attend?

This session is appropriate for any organisation members.

Friday 21st September 2018

1.45am arrival for tea, coffee and networking for a 2.00pm start. The workshop will finish by 5.00pm.


  • £70 per person for OCVA Members
  • £80 per person from a charitable organisation who are not OCVA members
  • £95 per person from a non-charitable organisation

Course Venue 
OCVA, The Old Courthouse,
Floyd’s Row,
Oxford OX1 1SS

01865 251946

Access on road is via Speedwell Street (a one-way system). Please note there is no parking at OCVA.


Please note there are two steps to this process and both steps of the process will need to be completed to secure your place.

  1. Complete the Google bookings form and register your details
  2. Make payment via PayPal within two working days of registering for the course. We’re using PayPal for this event. Select ‘pay with a debit or credit card ‘ if you don’t have a PayPal account (there’s no need to sign in to PayPal).

Step 1:


Step 2:

Choose payment type:

£ 60.00
  • Pay with PayPal
Charitable Organisations*
£ 70.00
  • Pay with PayPal
Non charitable rate
£ 80.00
  • Pay with PayPal
Course details at a glance

Date: 21st September 2018
Time: 1.45pm – 5.00pm
Cost: £70 – £95

Course venue

OCVA, The Old Courthouse,
Floyd’s Row,
Oxford OX1 1SS

01865 251946

Access on road is via Speedwell Street (a one-way system). Please note there is no parking at OCVA.

Enquiries contact

When contacting us please state the name of the course your correspondence is in relation to.

Email training@ocva.org.uk or call us on 01865 251946

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