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Managing Volunteers

Delivered by OCVA’s Volunteer Centre Coordinator, the content will cover volunteer inductions, effective communication with volunteers, strategies for maintaining volunteer motivation and how to deal with difficult situations involving volunteers.

There will be opportunities throughout the workshop for discussion and reflection on your current approach to volunteer management, as well as practical suggestions for you to implement.

What will I learn?

By the end of this session you will have learnt:

  • Be able to take a step back and identify how the whole volunteering cycle from recruitment, induction to supervision and good communications feeds into better volunteer management.
  • Be able to identify the benefits of volunteering
  • Be able to describe what good volunteer recruitment looks like
  • Be able to describe the stages involved in delivering a good volunteer induction
  • Be able to explain the importance of effective communication with volunteers
  • Be able to maintain the motivation of volunteers
  • Understand how to deal with difficult situations involving volunteers
  • Have had the opportunity to reflect on current approaches to Volunteer Management at your organisation and how you may work differently in the future

Trainer details

Tariq Khandoker is the Development Officer / Volunteer Centre Coordinator at OCVA. He has previously worked in the North of England with a number of charities and social enterprises over a 15-year period. First as a Funding Officer and then as a Development Officer (on governance issues) and eventually as an Operations Manager with an infrastructure organisation and subsequently with a social enterprise. In his current role at OCVA, he works to raise the profile of volunteering and helps organisations to achieve their outcomes through the recruitment, placement and retention of volunteers. This involves helping organisations promote their work and their volunteering opportunities through print and electronic media as well as managing Oxfordshire’s premier volunteering brokerage site “”. He also actively engages with prospective volunteers, helping them to build their confidence and skill set in order to secure their ideal volunteering role.

Further details about the service provided by OCVA and his role can be found on

Who should attend?

Any member of staff, volunteer, committee member or trustee who is in charge of managing volunteers.

Thursday 20th January 2022

1.00 pm – 3.30 pm (2.5 hrs).

This course will be held online using Zoom.


  • £40 per person for OCVA Members
  • £55 per person from a charitable organisation who are not OCVA members
  • £70 per person from a non-charitable organisation


Please note there are two steps to this process and both steps of the process will need to be completed to secure your place.

  1. Complete the Google bookings form and register your details
  2. Make payment via PayPal within two working days of registering for the course. We’re using PayPal for this event. Select ‘pay with a debit or credit card ‘ if you don’t have a PayPal account (there’s no need to sign in to PayPal).

Step 1:

Step 2:

Choose payment type:

£ 40.00
  • Pay with PayPal
Charitable Organisations*
£ 55.00
  • Pay with PayPal
Non charitable rate
£ 70.00
  • Pay with PayPal
Course details at a glance

Date: Thursday 20th January 2022
Time: 1.00 pm – 3.30 pm (2.5 hrs)
Cost: £40 – £70

Enquiries contact

When contacting us please state the name of the course your correspondence is in relation to.

Email or call us on 01865 251946

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Christmas Volunteering and Community Help Advent Calendar 2023
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