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Reframing Conflicts

Conflict is an inevitable part of everyday life.  It is often also experienced as negative, worrying, exhausting, painful, destructive and – at worst – dangerous.

It can be particularly stressful in small organisations that rely on cooperation and commonality of view. However, it can also have positive effects.

This workshop will be held online via Zoom and will focus on how conflict arises, what mechanisms are involved and how it might give rise to creative possibilities for change.  Participants will practise using some basic tools and techniques to help achieve this in their work with clients and colleagues.

What will I learn?

By the end of the session you will be able to:

  • Describe how conflicts can become embedded
  • Describe behaviours commonly associated with embedded conflicts
  • Describe – and practise using – three processes that may be employed to turn conflict into creative opportunities

Trainer profile

Marion Stevenson worked as a family mediator, supervisor and mediation trainer for over 20 years.  She founded Charity Mentors in 2013 and was its Chair until 2018.

Benefits to you

You will leave the session with increased confidence and practical ideas of how to deal with conflict

Who should attend?

Interpersonal conflict is a fact of life.  This short workshop will be of interest to anyone who wants to think more about ways to approach the management of conflict in any environment.  It is a participative workshop.

Tuesday 26th October 2021

The course will be run online using Zoom.

Start 9.30 am and the workshop will end at 12.15 pm. There will be a 15 minute break in the middle of the workshop


  • £40 per person for OCVA Members
  • £55 per person from a charitable organisation who are not OCVA members
  • £70 per person from a non-charitable organisation


Please note there are two steps to this process and both steps of the process will need to be completed to secure your place.

  1. Complete the Google bookings form and register your details
  2. Make payment via PayPal within two working days of registering for the course. We’re using PayPal for this event. Select ‘pay with a debit or credit card ‘ if you don’t have a PayPal account (there’s no need to sign in to PayPal).

Step 1:

Step 2:

Choose payment type:

£ 40.00
  • Pay with PayPal
Charitable Organisations*
£ 55.00
  • Pay with PayPal
Non charitable rate
£ 70.00
  • Pay with PayPal
Course details at a glance

Date: Tuesday 26th October 2021
Time: 9.30am – 12.15pm
Cost: £40 – £70

Enquiries contact

When contacting us please state the name of the course your correspondence is in relation to.

Email training@ocva.org.uk or call us on 01865 251946

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