Managing Volunteers 


Delivered by OCVA’s Volunteer Centre Coordinator, the content will cover volunteer inductions, effective communication with volunteers, strategies for maintaining volunteer motivation and how to deal with difficult situations involving volunteers. There will be opportunities throughout the workshop for discussion and reflection on your current approach to volunteer management, as well as practical suggestions for you to implement.

What will I learn?

  • Be able to take a step back and identify how the whole volunteering cycle from recruitment, induction to supervision and good communications feeds into better volunteer management.
  • Be able to identify the benefits of volunteering
  • Be able to describe what good volunteer recruitment looks like
  • Be able to describe the stages involved in delivering a good volunteer induction
  • Be able to explain the importance of effective communication with volunteers
  • Be able to maintain the motivation of volunteers
  • Understand how to deal with difficult situations involving volunteers
  • Have had the opportunity to reflect on current approaches to Volunteer Management at your organisation and how you may work differently in the future

Trainer Profile

Tariq Khandoker is the Development Officer / Volunteer Centre Coordinator at OCVA. He has previously worked in the North of England with a number of charities and social enterprises over a 15-year period. First as a Funding Officer and then as a Development Officer (on governance issues) and eventually as an Operations Manager with an infrastructure organisation and subsequently with a social enterprise. In his current role at OCVA, he works to raise the profile of volunteering and helps organisations to achieve their outcomes through the recruitment, placement and retention of volunteers. This involves helping organisations promote their work and their volunteering opportunities through print and electronic media as well as managing Oxfordshire’s premier volunteering brokerage site “”. He also actively engages with prospective volunteers, helping them to build their confidence and skill set in order to secure their ideal volunteering role.

Further details about the service provided by OCVA and his role can be found on

Who should attend?

Any member of staff, volunteer, committee member or trustee who is in charge of managing volunteers.


Tuesday 15th October 2019


9.45am arrival for tea and coffee. Training will run from 10.00 am-1.00 pm at OCVA, Floyds Row, Oxford OX1 1SS.


£40 per person for OCVA Members
£55 per person from a charitable organisation who are not OCVA members
£70 per person from a non-charitable organisation


The Old Court House
Floyds Row
St Aldates

No parking available, although we maybe able to assist those with disabilities. Please contact us to enquire if you have a disability. Our venue is serviced with good transport links, if you are driving you may wish to take advantage of the Park and Ride services located at Redbridge, Pear Tree or Oxford Thornhill. Alternatively you can park in one of the City Centre car parks such as Gloucester Green, Oxpens, Oxford Train Station or Worcester Street.

Enquiries contact

Telephone:  01865 251946

When contacting us please state the name of the course your correspondence is in relation to.


Please note there are two steps to this process and both steps of the process will need to be completed to secure your place.

Step 1: Please register your details with us on the form

Step 2: Make payment within 2 working days of registering

We’re using PayPal for this event. Select ‘pay with a debit or credit card‘ if you don’t have a PayPal account (there’s no need to sign in to PayPal).


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OCVA Members pay £40.00 GBP Preview Image
Charitable organisations who are not OCVA members pay £55.00 GBP Preview Image
Non-charitable Rate pay £70.00 GBP Preview Image

Return all forms to:

Post: OCVA, The Old Courthouse, Floyds Row, St Aldates, Oxford, OX1 1SS

If you have any questions, or problems filling in the form, please do not hesitate to contact OCVA: ( / 01865 251946)