Job title: Learning & Development Manager 

Role summary:

You will be responsible for the coordination of training and development of staff, volunteers and trustees at Citizens Advice Oxfordshire (CAOX), ensuring that CAOX maintains a high-quality advice service. You will report to the Director of Operations and manage the Learning & Development Officers.

Job location (usual place of work): Abingdon/Didcot/Henley/Oxford/Thame/Witney/Remote/ Hybrid

Pay Rate: £31,930 – £32,960 FTE (FTE for 37 hours) £15,965 – £16,480 (actual /pro rata)

Is pay pro rata: Yes for 18.5 hrs per wk (0.5 FTE)

Applications close on: 9am Wednesday 22nd July 2026

Hours: Part time – 18.5 hours per week

Contract is: Permanent

Job description:

– Lead on Learning and Development across the organisation.

– Write and deliver our Annual Training Plan and contribute to our Workforce Development Plan to ensure that our staff, volunteers and trustees across the county have the knowledge and skills they need to deliver the best possible advice to our clients.

– The training you provide and arrange for our team will be key to maintaining compliance with the quality and professional standards set by our National association, regulators, and funders.

– Work closely with your team of L&D Officers to ensure that all training across Oxfordshire is delivered at a consistent standard and maximises opportunities to deliver training efficiently.

– Identify training needs and organise both in-person and online training appropriate to the subject.

– Ensure that training resources and opportunities for professional development are allocated appropriately across our organisation to maximise the benefit to CAOX as a whole.

– Develop our capacity to offer training to other organisations and agencies, turning our organisational experience and knowledge into a strategic asset.

For the full job description and details of how to apply please visit the website here or
email hr@caox.org.uk